SMS-Magic Mobile App: CRM-based Customer Interaction on the Go
SMS-Magic Mobile App is a business and productivity application developed by Screen Magic Mobile Media Inc for iPhone users. This app allows users to bring their CRM-based customer interactions to their smartphones, enabling them to respond to sales leads and service tickets even when on the field. With SMS-Magic Mobile App, users can shrink the sales cycle and attend to leads and post-purchase queries in real-time, ensuring that decisions are made and preferences are shaped in the micro-moments.
This mobile app offers several key features to enhance customer interactions:
1. Real-time notifications and responses to incoming leads and customer queries.
2. Conversations with customers and prospects across SMS, WhatsApp, and Messenger using text and rich media.
3. Context identification of each customer interaction and assignment to relevant team members.
4. Automation of standard customer interactions such as status updates, account alerts, and appointment reminders.
5. Seamless integration with popular CRM platforms like Salesforce and Zoho.
SMS-Magic Mobile App is designed to make customer interactions more profitable and pleasant, whether users are existing users of the SMS-Magic Converse web app or not. With over 2,500+ clients across 190 countries, SMS-Magic is a proven global messaging platform provider for popular CRM solutions. Their expertise in conversational engagement allows businesses to improve marketing, sales, and service performance. The app is free to use and can be a valuable tool for businesses aiming to drive conversations that convert.
